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Cookie Tables for app.sproutsocial.com

Essential website cookies

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them. However you can block or delete them by changing your browser settings as described below under the heading “How can I control cookies?”

Name Service Expiration Description Opt Out/ Information
ci_csrf_token Sprout Social Session Generated by our CodeIgniter server, used to prevent cross site request forgery
mnm Sprout Social Session Tracks a users session for authentication
sprout-session Sprout Social Session Tracks if user is logged into the app
ss_cc_* Sprout Social 1 year Determines if a user has consented to allow cookies
uat Sprout Social Session Tracks if user is logged into the app
AWSELB Sprout Social Session This cookie is essential to help ensure that the website loads efficiently by distributing visits across multiple web servers. The cookie does not contain any personal information, and only lasts for the duration of your visit, being deleted as soon as you close your web browser. https://www.amazon.com/gp/help/customer/display.html?nodeId=468496#GUID-1B2BDAD4-7ACF-4D7A-8608-CBA6EA897FD3__SECTION_0D132936501A4AE0A2F8D74426A8A2CA
sess-.getbambu.com Sprout Social Session Used to maintain a users session

Performance and functionality cookies

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Name Service Expiration Description Opt Out/ Information
__cfduid Zendesk Chat 1 year This cookie is used by CloudFlare content delivery network for whitelisting specific users from security restrictions https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do-
__zlcmid Zendesk Chat 1 year Zopim requires two cookies: the first cookie stores Zopim Live Chat ID to identify the device during visits. The second stores user’s preference to disable Live Chat https://www.zendesk.com/company/customers-partners/cookie-notice/
app_language Sprout Social Session Tracks users language set in app
intercom-lou-* Intercom Persistent These cookies are used by our instance of Intercom, a tool we use to interact with users and to analyze user behavior https://www.intercom.com/terms-and-policies#cookie-policy
intercom-session-* Intercom Session These cookies are used by our instance of Intercom, a tool we use to interact with users and to analyze user behavior https://www.intercom.com/terms-and-policies#cookie-policy
muxData Wistia Persistent This cookies supports video functionality by Wistia https://wistia.com/privacy
optimizelyEndUserId Optimizely 6 months from last page visit Stores a visitor's unique Optimizely identifier for A/B testing. It's a combination of a timestamp and random number. No other information about you or your visitors is stored inside. We use Optimizely to A/B test our website. This means we can show different variations of parts of our website to users. We use the aggregated data to see which variation performs best and this way optimize the user experience on our website. https://www.optimizely.com/privacy/
wistia-http2-push-disabled Wistia 1d This cookies supports video functionality by Wistia

Analytics and customisation cookies

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customise our Website for you.

Name Service Expiration Description Opt Out/ Information
_dc_gtm_* Google Analytics 1m Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_ga Google Analytics 2 years Used to distinguish users. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_gat_* Google Analytics 1m Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_gid Google Analytics 1d Set by google analytics, used to distinguish users https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
APISID Google Analytics Persistent These cookies, provided by Google Inc., are used in conjunction with the Google+1 button to enable you to share information publicly, as part of your Google Profile https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
HSID Google Analytics 2 years Set by google analytics, contain digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
JSESSIONID New Relic Session Used to store a session identifier so that New Relic can monitor session counts for an application. https://docs.newrelic.com/docs/browser/new-relic-browser/page-load-timing-resources/new-relic-cookies-used-browser
mm_experiences Sprout Social 1 year Tracks the A/B tests a user has seen
NID Google Analytics Persistent stores the preferences and information of users each time they visit web pages containing a Google service https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
SAPISID Google Analytics Persistent stores the preferences and information of users each time they visit web pages containing a Google service https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
SID Google Analytics Persistent Remember the preferences of the user settings (eg zoom level set) https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
SIDCC Google Analytics Persistent Security cookie to protect users data from unauthorised access https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
ss_firstVisit Sprout Social Persistent Records analytics information from first visit to any sproutsocial.com property, including user device type, user browser, and Google Analytics query parameters
ss_lastVisit Sprout Social Persistent Records analytics information from last visit to any sproutsocial.com property, including user device type, user browser, and Google Analytics query parameters
ss_uuid Sprout Social Persistent Creates a universally unique identifier for analytics purposes
SSID Google Analytics Persistent Set by Google Analytics, contain digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time.
visitor_id* Salesforce/Pardot 10 years Pardot sets first-party cookies for tracking purposes, and sets third-party cookies for redundancy. Pardot cookies don’t store personally identifying information, only a unique identifier. https://www.pardot.com/blog/pardot-cookies/
visitor_id*-hash Salesforce/Pardot 10 years Pardot sets first-party cookies for tracking purposes, and sets third-party cookies for redundancy. Pardot cookies don’t store personally identifying information, only a unique identifier. https://www.pardot.com/blog/pardot-cookies/
_pendo_accountId* Pendo Persistent Cookie is used by marketing software for user analytics https://www.pendo.io/legal/cookiepolicy/
_pendo_meta* Pendo Persistent Cookie is used by marketing software for user analytics https://www.pendo.io/legal/cookiepolicy/
_pendo_visitorId* Pendo Persistent Cookie is used by marketing software for user analytics https://www.pendo.io/legal/cookiepolicy/

Advertising cookies

These cookies remember your choices with respect to ad-serving on websites.
To learn more about online internet-based advertising, including how to opt-out please visit the Network Advertising Initiative website (www.networkadvertising.org).

Name Service Expiration Description Opt Out/ Information
_lipt LinkedIn 1d Set by linkedin, Used for routing https://www.linkedin.com/legal/cookie-policy
_session_id G2Crowd Session Unique identifier for user https://www.g2crowd.com/static/privacy
act Facebook Session Allow you to control the "Follow us on Facebook" and "Like" buttons https://www.facebook.com/policies/cookies/
bcookie LinkedIn 1 year Set by linkedin, Browser ID cookie https://www.linkedin.com/legal/cookie-policy
BizoID LinkedIn 6 months LinkedIn Ad analytics https://www.linkedin.com/legal/cookie-policy
BizoUserMatchHistory LinkedIn 6 months LinkedIn Ad analytics https://www.linkedin.com/legal/cookie-policy
bscookie LinkedIn Session Secure browser ID cookie https://www.linkedin.com/legal/cookie-policy
c_user Facebook Persistent Used to identify the facebook user https://www.facebook.com/policies/cookies/
datr Facebook Persistent Allow you to control the "Follow us on Facebook" and "Like" buttons https://www.facebook.com/policies/cookies/
dnt Twitter Persistent This cookie is set due to Twitter integration and sharing capabilities for the social media https://help.twitter.com/en/rules-and-policies/twitter-cookies
dpr Facebook Persistent Allow you to control the "Follow us on Facebook" and "Like" buttons https://www.facebook.com/policies/cookies/
fr Facebook 3 Months Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers https://www.facebook.com/policies/cookies/
guest_id Twitter 2 years This cookie is set due to Twitter integration and sharing capabilities for the social media https://help.twitter.com/en/rules-and-policies/twitter-cookies
IDE DoubleClick 1 year Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user https://support.google.com/dfp_premium/answer/2839090?hl=en
lang Twitter Session This cookie is set due to Twitter integration and sharing capabilities for the social media https://help.twitter.com/en/rules-and-policies/twitter-cookies
lang LinkedIn Session Used to identify users language https://www.linkedin.com/legal/cookie-policy
lidc LinkedIn 1d Used for routing https://www.linkedin.com/legal/cookie-policy
personalization_id Twitter Persistent Persistent cookie installed by Twitter https://help.twitter.com/en/rules-and-policies/twitter-cookies
pl Facebook Persistent Persistent cookie of Facebook https://www.facebook.com/policies/cookies/
presence Facebook Session Allow you to control the "Follow us on Facebook" and "Like" buttons https://www.facebook.com/policies/cookies/
sb Facebook Persistent Allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page https://www.facebook.com/policies/cookies/
test_cookie DoubleClick 1 year DoubleClick use cookies to serve adverts on third party websites. The DoubleClick cookie serves relevant ads to potential customers and gathers information about how or if you are interacting with these ads http://www.google.com/intl/en/policies/privacy/
UserMatchHistory LinkedIn 6 months LinkedIn insights and ads tags https://www.linkedin.com/legal/cookie-policy
visit LinkedIn Persistent LinkedIn insights and ads tags https://www.linkedin.com/legal/cookie-policy
wd Facebook Persistent Allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page https://www.facebook.com/policies/cookies/
xs Facebook Session Allow you to control the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page https://www.facebook.com/policies/cookies/